Cloud-based enterprise resource planning (ERP) solutions are the perfect way for small businesses to harness and analyze valuable client and business-oriented data—especially those with field service technicians or employ remote workers.
Small- and medium-sized businesses that use field service technicians use different types of technology to manage their mobile workers. One vital technology that helps businesses manage and monitor their on-the-go employees is GPS.
Enterprise resource planning (ERP) is an integrated software system that helps businesses streamline and optimize all of their business processes from a single platform—from finance to inventory and payroll management to customer history and human resources. It also allows you to keep track of field service employees.
Enterprise resource planning (ERP) is a business process management software platform that collects and interprets mountains of data in real-time. Having access to this actionable information provides valuable insight into your customers, supplies, business partners, and remote workers—all of which can help a business understand its clients better and make more informed decisions.
Enterprise resource planning (ERP) software solutions can help businesses better understand clients, empower field service technicians, make more informed decisions, and grow their business.
Did you know that the first global positioning system (GPS) satellite was launched for the U.S. Department of Defense in 1978? It wasn’t until the late 1980s, though, that the commercial adoption of GPS technology became a reality. But even then, only a few small businesses could afford them; GPS receivers were expensive at around $3,000 each and extremely heavy at around 1.5 pounds. Read More
Fleet management plays an important role in any company that uses field service technicians and remote workers. That’s because businesses are always looking for ways to maintain vehicles, keep up with delivery and appointment schedules, and reduce overall transportation and employee costs.
Employees and field service technicians may be a company’s backbone, but their equipment is what allows them to do their jobs. Without the proper tools, employees cannot do what they’re trained to do, which could end up costing a business a significant amount of time and money.
Was there a business that wasn’t caught off guard by COVID-19 in 2020? The coronavirus pandemic upended the global economy with stay-at-home orders and mandatory quarantining forcing many businesses to either shut their doors or have their employees work remotely.
The data is in; global positioning system (GPS) software that is used in fleet management improves efficiently, the quality and performance of service, and helps businesses provide superior customer service. It also helps businesses improve their bottom lines.
