Small- and medium-sized businesses that use field service technicians use different types of technology to manage their mobile workers. One vital technology that helps businesses manage and monitor their on-the-go employees is GPS.
Enterprise resource planning (ERP) software solutions can help businesses better understand clients, empower field service technicians, make more informed decisions, and grow their business.
Employees and field service technicians may be a company’s backbone, but their equipment is what allows them to do their jobs. Without the proper tools, employees cannot do what they’re trained to do, which could end up costing a business a significant amount of time and money.
Was there a business that wasn’t caught off guard by COVID-19 in 2020? The coronavirus pandemic upended the global economy with stay-at-home orders and mandatory quarantining forcing many businesses to either shut their doors or have their employees work remotely.
Thanks to the ongoing growth in mobility, the field service management market are expected to experience massive growth over the coming years. From 2020 to 2025, the global field service management market is projected to grow from $19.9 billion to $34.0 billion, expanding at a compound annual growth rate of 11.3%. Read More
Fleet tracking technology can streamline operations, improve efficiency, and enhance the quality of service, which, in turn, boosts customer service. Read More
Customer satisfaction is important for both businesses and customers. To make money, businesses need customers, and those customers need to be happy with the products and services the business provides. Read More
As small- and medium-sized businesses grow, the need to automate their day-to-day operations increases. Not only does it reduce costs, increase efficiency and improve productivity, but it also improves the quality of service, which leads to more satisfied customers. Read More
For small businesses and start-ups with field service employees, enterprise resource planning (ERP) software is one of the most effective ways to manage their business and consolidate automated functions, including production, sales quoting, and accounting. Read More
The COVID-19 pandemic has changed the way the world operates. In an effort to stop the spread of the coronavirus, governments have shut down parts of the economy and implemented strict isolation orders. Read More
