Fleet tracking technology can streamline operations, improve efficiency, and enhance the quality of service, which, in turn, boosts customer service. That’s because a lot of information is collected every time a driver goes out on the road, including the driver’s behaviour, the driver’s location, and the amount of time it takes to enter and exit a job site. All of this data can be used to improve fleet performance and profitability.But it’s not uncommon for field service technicians and drivers to have objections about fleet tracking. After all, the idea of having global positioning system (GPS) software that tracks their every move (and can be used to criticize or punish them) might seem a little invasive.But that’s simply not the case with TFP Canada, powered by Taskflow Pro. Here are some of the top ways businesses can overcome objections to fleet tracking and create trust with drivers, field service technicians, and remote workers.
Listen to Your Drivers and Clear up Doubts
Not everyone likes change. Drivers and field service technicians that are used to doing things a certain way may be skeptical of GPS vehicle tracking software. Not only can it upset their routine, but for some, the idea of switching from paper logs to electronic logs can be intimidating. That’s why it’s important to put yourself in their shoes, listen to their questions, and address any doubts they may have.
Emphasize the Benefits of GPS Tracking
It might seem like a good idea to install GPS fleet tracking software without telling the drivers, but it will not be worth the backlash. Transparency is key. It’s important, though, that drivers see GPS tracking not as something that is an obstruction, rather, something that actually provides insight that benefits them. Be upfront and honest and tell them what kind of information you hope to glean from GPS vehicle tracking software. The goal is not to keep track of when your remote workers take a break. Instead, it’s to help reduce fuel costs and improve employee moral. By minimizing the cost of running your business, fleet tracking can help your business stay competitive.
Set Clear Rules
If you want to maintain or build trust with drivers and field service technicians, it’s imperative that you set the ground rules on how and when GPS fleet tracking technology is being used. Explain what will be enforced, if there are specific speed rules, if there are penalties for tampering with fleet tracking software, and the benefits to driver safety.
Reward Your Drivers for Good Performance
Fleet management technology stores road data and operational information, so fleet managers can track fleet information and maintain accurate records. Instead of drivers seeing this as an invasion of privacy, they should understand that it is used to recognize safe driving behaviour, provide employee incentives, and improve recognition programs.
TFP Canada, Powered by Taskflow Pro, for Your Fleet Tracking Needs
Managing a fleet of vehicles using a physical spreadsheet can be time-consuming and prone to errors. This is why implementing a GPS fleet tracking solution is a great way for businesses to better analyze and understand all of their valuable data and improve their operations. If your business is thinking about implementing GPS fleet tracking technology contact TFP Canada, powered by Taskflow Pro.Using the best technologies for web and mobile, Taskflow Pro helps businesses automate and streamline their organization’s complex business operations. Taskflow Pro is easy to install, customizable, and easy to use. It was developed specifically with small- and medium-sized businesses in mind.Because Taskflow Pro is centralized in the cloud, workflow automation and fleet management is entirely scalable and changes with the needs of your company. You don’t need to purchase expensive hardware, hire additional IT staff, or purchase expensive service plans.To learn more about TFP Canada and how our cloud-based enterprise resource software can help automate your business, improve fleet management, and reduce costs, contact us at 647-612-3300 or by email at [email protected].
