It can be tough sometimes for businesses that use field service technicians to find qualified employees. That’s because it takes specialized skills to be an electrician, plumber, glass installers, and general contractor.Once you’ve attracted qualified talent to grow the business, it’s important to have the tools and resources needed to help them thrive, improve the customer’s experience, and allow the business to prosper.
The right workflow management software can transform the way field service technicians work and enhance the customer’s experience.
Human Resources for Field Service Businesses
Human resources and field service industries are changing as quickly as the technology that powers them. In the not-so-distant past, remote employees would need to call into the office and check to see where their next job was, ask for addresses, find out inventory levels, and process payments.Today’s enterprise resource management solutions are powered by the cloud (remote servers that are connected to the Internet). That means no more paperwork, spreadsheets, or emails. All of the necessary data is stored on servers in the cloud, easily accessible from any mobile device. Field service technicians can access diagnostic tools, manuals, and schematics. They can also schedule appointments, create estimates and work orders, monitor inventory levels, and take payments. It’s also imperative that small- and medium-sized businesses manage their mobile workers effectively. The right workflow management platform can make life a lot easier for those managing daily processes and activities back in the office. With a cloud-based workflow management solution like Taskflow Pro, human resource departments can manage their HR procedures more efficient. This includes:
- Processing job orders
- Payroll
- Dispatching field service technicians
- Planning and monitoring schedules
- Managing inventory, accounting, and other back-office systems
- Managing remote employees (driver logs, time tracking, job status updates)
- Fleet tracking
- Locating critical information in seconds
- Recruiting and hiring the best candidates
- Having easy access to reports
- Collecting and analyzing critical data
Organize HR Management with TFP Canada, Powered by Taskflow Pro
TFP Canada, powered by Taskflow Pro, helps businesses streamline HR tasks and automate complex business operations—all of which helps businesses with remote workers save time and money. It also helps boost employee moral and job satisfaction and increases customer loyalty. Developed specifically with small- and medium-sized businesses in mind, Taskflow Pro is easy to install and use. Because Taskflow Pro is located in the cloud, workflow automation is entirely scalable and changes with the needs of your company. You don’t need to purchase expensive hardware, hire additional IT staff, or purchase expensive service plans, you simply increase or decrease the amount of online storage you need.Taskflow Pro is a complete office management system that lets you put your business on autopilot, anywhere, and everywhere. To learn more about TFP Canada and how our cloud-based enterprise resource software can help automate your business and reduce costs, contact us at 647-612-3300 or by email at [email protected].
